Refund policy

Return & Exchange Policy

Quick Policy Summary

We accept returns and exchanges within 14 days of delivery. All approved returns are issued as store credit, and size exchanges are available for a $10 shipping fee if inventory allows. Defective or incorrect items are replaced at no cost.

Return Window

We accept return and exchange requests within 14 days from the date your order is delivered. This gives you adequate time to try on your items while allowing us to operate responsibly as a drop-based brand.

Condition of Items

To be eligible for a return or exchange, items must be unworn, unwashed, and in original condition, with tags attached. Items that show signs of wear, washing, or alteration are not eligible.

Refunds & Store Credit

Due to the nature of our drop-based model, we do not offer refunds. Approved returns will be issued as store credit, which can be used toward any future purchase on cowbud.com.

Exchanges

If you need a different size, we’re happy to offer an exchange as long as the requested size is still in stock. All exchanges are subject to a $10 exchange fee, which helps cover shipping both ways.

How to Start a Return or Exchange

To initiate a return or exchange, please email brayden@cowbud.com with your order number and request details. Items sent back without first contacting us may not be accepted.

Defective or Incorrect Items

If your order arrives damaged, misprinted, or incorrect, we’ll make it right at no cost to you. Please email brayden@cowbud.com with photos of the issue within 24 hours of delivery, and we’ll take care of the rest.

Our Commitment to You

We want you to love what you receive from Cowbud. While we operate within fair guidelines to protect our small business, we’ll always do our best to serve you with honesty, respect, and care, because our customers matter.

Last Updated: January 1st 2026